LEADER GROWTH SOLUTIONS AND SALES COMPETENCY DEVELOPMENT PROGRAM
Advanced Sales Training For Managers and Manager of Managers
The client is one of the world’s top direct selling and ecommerce companies in health and wellness products. The client operates in over 100 countries and supplies over 450 consumer products. With over 19,000 employees worldwide, a solid sales competency development program is the key to the organizational and employee success.
In 2017, the client identified the need to strengthen the sales team’s competency in the areas of bonuses, award recognition programs, financial achievement awards, and line of sponsorship.
The key issues identified were:
- Insufficient understanding of reward and compensation processes
- Not applying the sales plan to analyze business goals and steps to move the next level of qualification
- Not using the right tools needed to solve team member’s questions and guide them towards finding their own solutions
- Overall poor understanding of sales plan leading to poor sales performance
Our Solution- Applying global Sales plan to improve real life sales outcomes
Our project team engaged in creating a suite of custom elearning courses and support resources for sales competency development. A suite of 32 elearning courses were spread out to map the company’s global sales plan. Over 100 supporting jobaids and resources were designed to help in applying knowledge of the sales plan to real life business situations.
Once the curriculum and strategy of the sales competency development training was set, we presented multiple visual design concepts for this highly statistical training. The courses were developed using custom graphics and visual components majorly within the development tool. Maximum cross-browser and device compatibility was built-in to facilitate easy localization into multiple languages.
Real life business situations were presented with reference to multiple countries and locales that the client operates in. Case-based scenarios were presented using real life avatars and characters. Adaptive interactions and assessments offered the opportunity to make decisions, correlate the outcomes, and make better sales efforts forward.