Leaders Must Address Employee Stress Over Technology: How to Take Action

Introduction: The Rise of Technology-Induced Anxiety

In today’s rapidly evolving technological landscape, fears surrounding job security due to advancements like artificial intelligence (AI) are escalating. With headlines warning of AI’s potential to disrupt careers across various professions—from doctors to insurance brokers—it’s no surprise that employees are increasingly anxious about keeping up with new technologies.

A recent survey by Emeritus revealed that 53% of respondents worry that without continuous skill development, technology might not only outpace them but also replace them entirely. This growing concern underscores the need for organizations to play a proactive role in addressing these anxieties and supporting their workforce through effective learning and development strategies.

The Importance of a Growth-Oriented Culture

Creating a culture of continuous growth and learning is not just beneficial for employees; it also positively impacts the organization. Our global survey of 6,600 professionals highlights that 74% of respondents would prefer to work for a company that invests in their ongoing education rather than one that does not. Additionally, 70% of employees would show greater loyalty to employers who support their personal and professional development.

Investing in employee education is more than a strategy to boost engagement and loyalty—it’s essential for closing skills gaps that can hinder organizational performance and growth. A well-implemented learning program can address these gaps and prepare the organization for future challenges.

Steps Leaders Can Take to Mitigate Technology Stress

To build a culture of trust and growth, leaders must take actionable steps beyond merely offering a few professional development modules. Here’s how leaders can effectively support their teams:

1. Foster Transparent Communication

Clear, honest communication is crucial when addressing technological changes and evolving priorities. Employees should be kept informed about what will change and what will remain the same. Providing detailed information, rather than vague reassurances, can help alleviate fears and prevent misunderstandings. Encourage open dialogue where employees can voice their concerns and ask questions, both individually and in group settings.

2. Equip Managers with Effective One-on-One Tools

One-on-one meetings are a valuable tool for monitoring employee engagement, addressing concerns, and identifying areas where additional support or upskilling is needed. Leaders should develop a consistent, effective process for these meetings, ensuring that employees feel acknowledged and supported. This includes setting clear goals for advancement and discussing pathways for growth.

3. Create Clear Career Pathways for All Employees

Career development should not be limited to leaders or select high-potential employees. Every employee should have access to a clear career path that outlines how they can advance within the organization. Managers should collaborate with their teams to understand individual career aspirations, identify necessary skills, and develop a roadmap for growth.

4. Provide Accessible, High-Quality Learning Tools

Traditional education methods, such as internal training programs and subsidized degrees, may not always meet the needs of today’s workforce. These methods can be time-consuming and costly, with limited relevance to employees’ immediate roles. Modern online learning platforms offer flexible, targeted courses and certificate programs that can be more aligned with both organizational goals and individual needs. According to the Emeritus survey, 63% of respondents have shown increased interest in online education post-COVID-19. Leveraging these platforms can offer employees the practical skills they need, driving both business impact and engagement.

Conclusion: Empowering Employees to Thrive Amid Technological Change

While the impact of emerging technology on job roles is still unfolding, the data on employee concerns is clear. Regardless of imminent changes, employees need to start upskilling to remain competitive and secure in their roles. By providing the tools and opportunities for continuous learning, leaders can help employees feel more engaged and confident, positioning their organizations to thrive in an ever-evolving technological landscape.

In summary, addressing technology-induced stress through a robust culture of growth, clear communication, effective managerial support, and accessible learning resources can transform anxiety into opportunity, ensuring both individual and organizational success.

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