Studies show that 69% of employees are more likely to stay with a company for three years if they have a positive onboarding experience. This highlights the crucial role onboarding plays in employee retention. Effective onboarding not only enhances retention rates but also improves productivity and employee satisfaction. However, only 12% of U.S. employees believe their company does a good job at onboarding. It’s time to rethink your onboarding approach and meet modern employee expectations. Here’s a step-by-step guide to create a memorable and engaging new hire training experience.

1. Start with Preboarding

Onboarding begins as soon as a new hire accepts the job offer. To avoid overwhelming them with paperwork on the first day, send necessary forms and documents before they start. This allows them to focus on getting to know the team and the company culture. Preboarding can also include setting up their workstation and sending out company swag to build excitement. A welcome email outlining their schedule, location, dress code, and other key details can also make them feel more at ease before day one.

2. Foster Team Connectivity

New hires have a lot of questions, whether it’s about basic facilities or understanding company processes. A company tour, or even virtual introductions if working remotely, can help them feel more comfortable and confident navigating the workplace. Pairing them with a buddy or mentor is also an effective way to ensure they get the guidance they need during their early days.

3. Regular Follow-Ups Are Key

Onboarding doesn’t end on the first day—it’s an ongoing process. Regular follow-ups with managers and team leads, especially after the first 30, 60, and 90 days, help new hires feel supported. Check-ins allow them to seek feedback, adjust to their role, and continue developing. These conversations also show new employees they are valued from day one.

4. Mentorship and Coaching

Assigning a mentor or coach can significantly enhance the onboarding experience. This relationship helps new hires understand company culture and learn key skills, while boosting engagement. Virtual coaching options are also available for remote teams. A strong mentorship program can lead to improved performance and faster skill development.

5. Set Clear Expectations

Clear communication about job expectations and performance goals is essential for new hires to succeed. Use the SMART (Specific, Measurable, Achievable, Relevant, Time-bound) framework to set clear objectives and track progress. This clarity ensures new hires understand their role and how their work contributes to the company’s success.

6. Encourage Feedback and Offer Praise

A feedback-rich culture helps new hires understand how they’re performing and where they can improve. Continuous feedback from managers and peers, coupled with recognition and praise, motivates employees to achieve better outcomes. This encourages a positive and growth-oriented work environment.

7. Understand and Listen to Your New Hires

Every new hire brings unique strengths and challenges to the table. Take the time to assess these qualities and engage in open discussions about their expectations, strengths, and areas for improvement. Listening to your employees helps create a more personalized training experience and ensures they feel heard and valued.

Conclusion: The Impact of Effective Onboarding

Onboarding plays a direct role in employee retention, productivity, and overall job satisfaction. By following these best practices, you can create a more effective and engaging onboarding process that leads to higher retention rates, stronger employee engagement, and improved company culture. A well-structured training program ensures new hires feel welcomed, supported, and ready to succeed in their roles.