Why Platform Selection Matters

With so many virtual learning platforms available today, selecting the best one for Virtual Instructor-Led Training (VILT) can be overwhelming. The truth is—there’s no one-size-fits-all solution. The right platform depends entirely on your specific goals, audience, and training format.

Rather than recommending a single platform, we help organizations identify the best fit based on three key considerations. Whether you’re launching live workshops, webinars, or full-scale learning programs, aligning your platform with your outcomes is essential.

1. Focus on Desired Outcomes First

Before choosing a platform, clarify what success looks like.

Ask:

• What are the learning outcomes we want to achieve?
• What type of virtual training are we delivering—webinars, coaching, workshops, or multi-year programs?

For example:

• Webinars or presentations for large audiences? Choose a platform built for broadcasting and scalability.
• Live training sessions or virtual coaching? Opt for a solution with strong meeting tools and real-time interactivity.
• Instructor-led training with collaborative activities? Look for features like breakout rooms, virtual whiteboards, and engagement analytics.

If your training spans multiple formats, you may need a combination of tools or an integrated LMS. The key is to design your program based on outcomes, then select the technology that supports your approach—not the other way around.

2. Evaluate Platform Tools and Features

The right tools drive engagement and learning effectiveness. Look beyond the platform name and consider what each one can actually do—for both participants and facilitators.

Participant Tools (Drive Engagement)

• Chat
• Polls
• Breakout rooms
• Whiteboards
• Video/webcams
• Gamification
• Quizzes and assessments

These tools keep learners involved, increase retention, and create meaningful experiences.

Facilitator Tools (Support Delivery and Insight)

• Screen and layout control
• Multimedia sharing
• Engagement tracking
• Video highlighting
• User-friendly controls
• Access to reports and analytics

A platform’s power isn’t just in the number of features—but in how well those features align with your training goals. Don’t assume that more is better. Choose tools that support the learning experience you want to deliver.

3. Bring in Your IT Team Early

Unlike traditional in-person training, virtual programs rely heavily on technology—and that means IT needs a seat at the table from the start.

Key technical factors to consider:

• Devices: Will learners use laptops, phones, tablets? Make sure the platform is compatible.
• Software and access: Ensure any required downloads or permissions are clear and accessible.
• Bandwidth: Account for learners in low-connectivity areas—platform choice may impact media-heavy activities.
• Audio/video setup: Decide whether learners will use headsets, built-in microphones, or webcams.
• Technical support: Can your IT team help set up and support sessions? Are resources available to troubleshoot live issues?
• Security: Check VPN, firewall, and data protection requirements. Not all platforms meet every organization’s security standards.

A common mistake is choosing a platform without verifying IT compatibility—only to find out late in the process that it can’t be supported. Avoid delays by involving IT in the evaluation process early.

Final Thoughts: Let Learning Goals Lead the Way

Selecting the right virtual learning platform isn’t just about comparing features—it’s about building a learning experience that meets your goals. Start with your outcomes. Choose tools that bring those outcomes to life. And ensure your technology setup can support it all, from delivery to security.

With the right approach, you can design virtual training that’s effective, engaging, and aligned with your organization’s goals.